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Terms and Condition

Replacement
If your product becomes defective within the first ninety (90) days after the invoice date, you may return it for warranty replacement.
Please record full details of the problem that you had experience & return with your Order Number. No return will be accepted without full details information and Order Number.
No returns, of any type, will be accepted without a Order Number.

MoniServ, Inc.
RMA Department
1600 Noriega Street
San Francisco CA 94122

Refund
You may return items for a refund within the first thirty (30) days after the invoice date. All returns for refunds are subject to a restocking fee (15%). Shipping fee is not refundable.
No returns, of any type, will be accepted without a Order Number.

MoniServ, Inc.
RMA Department
1600 Noriega Street
San Francisco CA 94122

Warranty
90 Days warranty for Backlight Inverter, CCFL Lamp, AC Adapters, Refurbished Inverter, Main board,Power supply, LIPS Inverter, LST01, LST02, LST03, LST04, IT01, IT02 and IST01.
1 year warranty for CNC monitor.

Cancel Order
If you wanted to cancel an order that you place earlier, you need to have your order number and name ready in order to be cancel. ALL ORDERS MUST BE CANCEL WITHIN 2 HOURS. OTHERWISE, YOU ARE RESPONSIBLE FOR ALL CHARGES.
Cancel Order by Phone: 1-415-682-8685
Cancel Order by E-mail: sales@lcdpart.com


International Orders:
All international orders are ship by our primary carrier DHL. However, you do have a choice to select USPS (US Postal Service) for some of smaller parts, such as transformer and CCFL lamp.
DHL Worldwide Express - Delivery time would be between 2 to 6 days.
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to before purchasing.
First Class International Air Mail - Delivery time would be between 15 to 29 days
We do offer a 90 days warranty for international customer. However, Due to the cost of freight, international customer is responsible for inbound and outbound shipping fee
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